For each order placed, you will receive separate emails to keep you informed at every step:
1. Order confirmation: confirming your order
2. Shipment plan: details how and when your items will ship
3. Shipment confirmation: notifies you when a package is on the way, including tracking information.
If you have not received these, please check your account for updates. It may also be worth checking your spam filter as our emails can sometimes end up there.
If you cannot find your order, please contact us. You can also find more information here if you cannot locate your order.