About SportPursuit
Placing an order
- What does it mean when an item is with your supplier?
- Where can I find the estimated delivery date before placing an order?
- In which currency will I be charged?
- I'm trying to place an order to a US address. Will my order order be affected by tariffs?
- I'm trying to place an order to a US address. Will my order order be affected by tariffs?
- My order has been shipped in multiple parcels. Will I pay multiple shipping fees?
Delivery
- Will I be liable to pay duty or customs charges on my order?
- Will my order be affected by Brexit?
- Will an order placed on Black Friday be guaranteed for Christmas?
- My Royal Mail tracking says it's invalid, can you help?
- Do you deliver to BFPO addresses?
- Where is my order shipped from?
Returns & refunds
- Why haven't I received my refund?
- What is your returns policy?
- My item is faulty, what should I do?
- Will I get a refund on my shipping costs if I return my product?
- What is an adjustment fee?
- How long will it take to get my refund?
My order
- I'm purchasing a gift. Can you remove any invoices from the parcel?
- I'm missing items from my order, what should I do?
- Why is my order still processing?
- I've placed an order - what's next?
- Can I speed up the dispatch of my order?
- Can I cancel my order?
My account
- How do I update my email preferences?
- Can I delete my account?
- How do I reset my password?
- How do I update my saved payment details?
- How do I update my address preferences?
- Why can't I find my order in my order history?